How to disable download for my video?

Customize who gets to view and download your video. Available on  Jumpshare Plus  and  Business

You can disable downloads for your videos while you're sharing them.

  1. To disable download for videos shared via link, just click on the Share button at the top right of the viewer, or from the cogwheel menu.
  2. Under the Advanced link tab, select Disable download. 
  3. Generate Link.
  4. Click Copy link button to copy the advance link generated and Share it with your clients.
  5. Alternatively, to disable download for videos shared via email, under the Send tab in the share box, just check Disable download option. Its that easy!


📌 Usually, the video viewer contains the option of downloading shared videos. If you disable downloads, Jumpshare will not offer that option in the viewer on your shared video links.


How to automatically disable download for all newly uploaded videos in Jumpshare

Jumpshare allows you to automatically disable the download option for all your future uploaded videoa as well. When this setting is enabled, you and your team members’ video links will be shared without the ability to download the video.

To enable the global download disable feature, please follow these steps:

  1. Select Settings from the left navigation bar in Jumpshare web app.
  2. Go to General Settings section under your Workspace Settings.
  3. Scroll down to Download section and Select Disable Downloads.
  4. Save your changes.


However, once this automatic "disable download" option has been set for you and your team members, you can still enable the download option for specific video if needed from the Jumpshare video viewer. Here’s how you can do it:

  1. Navigate to the video you want to enable downloads for.
  2. In the video viewer, click on the More menu (three dots) on the top menu bar.
  3. Select the option to Enable Download for that specific video.

If disable download feature still isn't working as expected or you need further assistance, don’t hesitate to contact our support team at support@jumpshare.com. We’re happy to help! 🙂