Why can I not preview my video, audio, or image in the online viewer?

Jumpshare's online media viewer has a maximum size limit for each supported file type. You may be unable to preview your video, audio, or image in the viewer because its size exceeds this limit. Note that you can still download your media and view it locally.

Here's a list of file size limits for each media type supported by Jumpshare:

• Video (MP4): 4 GB
• Video (Others): 2GB
• Audio: 1 GB
• Image: No Limit

📌 If your file is under the size limit and you still can't preview it, there's a high chance it's not a file type supported by Jumpshare. You can find a list of all of Jumpshare's supported formats here.