Emails from Jumpshare are not arriving in my Inbox

If the emails from Jumpshare are not arriving in your Inbox, this may be happening due to two reasons.

  1. You might need to whitelist the Jumpshare domains at your corporate firewall. To make Jumpshare work properly in your office, you'll need to whitelist the main domain, along with its subdomains. For the email provider, please whitelist the following three domains to receive emails from Jumpshare:

  2. In rare cases when our servers are under exceptionally high loads, sending emails for shared files can take some time. We request you to be patient if this happens. If your emails aren't being sent after extended periods, please email us