How do I recover a deleted file?

You can find your deleted files in the Trash folder on the Jumpshare web app.

  1. Find the Trash folder in the bar on the left side of your window and click on it.
  2. Search for the file you want to restore and hover on it until a cogwheel appears.
  3. Click on Restore to recover it from the Trash folder. It will appear in your library again.

A team member has deleted a file from team library, can it be recovered?

Yes, the team member who deleted the file and the administrator of the team, both will find the deleted file in Trash. Both of them can restore the trashed file back to the team library.