How do I switch to a different plan?

This guide explains how to switch easily between plans and what will change. 

How do I change my Jumpshare plan?

  1. Open the Jumpshare web app and click on Settings on the bottom left of the window.
  2. Select Workspace and then click on the Billing tab.
  3. Scroll to the section titled Your Plus/Business Account, and then click on Change Plan.
  4. Choose the plan you want to use in the future.

What will change if I downgrade my plan?

Not much will change in terms of how the app appears to you, but users will have to back up files before downgrading to not lose them due to lesser storage options in their new plans.

📌 To see a list of what features you get to keep when you downgrade, visit our Plans & Pricing page.

What happens when I cancel my Business plan?

When you cancel your Business plan, you’re given a choice to downgrade to the Jumpshare Plus or Jumpshare Basic plan. All team members are downgraded to the Basic plan automatically.


Can I change/cancel my plan anytime?

Absolutely! You can move between plans or cancel the plan anytime during your subscription period. Your files will remain unaffected.