How to set up a custom domain

Custom Domain lets you share files using your own personal or your company's URL, for example, It’s a great way to personalize sharing and to promote your brand. Custom branding is available for all Jumpshare Premium Plans. Here's how to set it up.

Setting up your domain name

📌 Custom domain can only be set up using a subdomain.

  1. The first step is to buy a domain name from a domain registrar.
  2. You will then need to point the domain to our servers following the instructions provided by the registrar.
  3. Your registrar will likely have a section on their help page that addresses this procedure
  4. Set up a subdomain. As an example, for the subdomain, you must create a new CNAME record with the subdomain name “files” and point it to the value ““.

📌 If you’re setting up your DNS Record on any CDN provider such as Cloudflare or any other, make sure the Proxy Status is set as DNS Only.

Using your domain name with Jumpshare

  1. Once you’ve correctly configured your domain to point toward our servers, login to your Jumpshare account.
  2. From the left sidebar, open up Settings and click on Workspace.
  3. Switch to the Customize tab and scroll down to the Custom Domain section.
  4. Enter the custom domain you just set up (for example,

  1. Click Update. If everything is set up properly, you will be able to share files using the specified domain.

📌 HTTPS/SSL should be automatically enabled for your domain roughly 2 minutes after you complete the setup process.

Removing a custom domain

To disable a custom domain, return to Settings > Workspace > Customize and click the Remove Domain button.