How to view video/file analytics

Video analytics made simple.


Jumpshare for Business and Enterprise offers Advanced Analytics that helps you analyze how your files are performing. It gives you a comprehensive overview of your audience detailing who’s viewed and downloaded your files and from where and when.

How do Unlock Insights with Advanced Analytics?

You can use Analytics to inform you of where most of your audience is along with the times your video or other files have been viewed. To view general analytics, click on Analytics in the left bar on your web app. The Analytics page displays:

  • Most viewed files and folders.
  • Most downloaded files.
  • Sources of traffic to your shared items can include:
    1. Location: The geographical regions where your shared items are being accessed.
    2. Browsers: The web browsers used to view your shared content (e.g., Chrome, Safari, Firefox).
    3. IP Addresses: The unique identifiers of the networks accessing your shared items.
    4. OS Platforms: The operating systems on the devices used to access your content (e.g., Windows, macOS, iOS, Android).

This data helps provide insights into how and where your shared items are being interacted with.


When you visit Analytics tab, you’re shown data for the past 30 days. The date range can be changed from the date selector on the top-right corner of the graph. Once done, the change will be reflected in the stats automatically. There are two ways to filter the data to further narrow down and get deeper insights. You can filter by a referrer or file, or both.


Please note that all times shown are in UTC.


How can I see who's viewed my file?

  1. Click on the cogwheel icon that appears on your file when you hover over it. On the desktop app, this menu is represented by the button with the three dots. Select View Stats from the menu.
  2. Alternatively, navigate to the Analytics page from the left sidebar.

📌 You can also see who has viewed your file by opening your file in the viewer. The sidebar shall show you who has viewed your file, from what location, and at what time.

How are file views counted?

For files, the view count is increased once every time someone opens your file in the viewer. If you're logged into Jumpshare and are the owner of the file, your view will only count once no matter how many times you open in.

For a folder with multiple files, view counts for all files are added up and shown as the overall view count for that folder.