Do I need to sign up to record my screen?

All you need to know about signing up for Jumpshare.

Short answer, yes. But it doesn't take all that long.

How do I sign up from Jumpshare Desktop app?

  1. In order to record video and audio with Jumpshare, download the Jumpshare desktop app for your device:
  2. Once it’s installed, open the app:
    • On Mac, you’ll find it in the menu bar (look for the kangaroo icon).
    • On Windows, it lives in the system tray at the bottom-right of your screen.
    • On Chrome, you’ll see the Jumpshare Kangaroo icon next to your address bar once it’s installed—just click it to get started.
  3. Click the blue “Sign Up” link at the bottom of the app window. This will take you to your browser.
  4. Fill in your details and verify your email. That’s it — you’ll be automatically logged into the desktop/Chrome app once you're done!
  5. If your company uses SSO (SAML), you can sign up that way too — just make sure it’s enabled on your workspace.
  6. If you want a one-click signup with an extra layer of security, you can use your Google, Apple, or Microsoft account.


Sign up from Jumpshare web app:

Alternatively, you can sign up from the web.

  1. Head over to jumpshare.com.
  2. Click the Sign Up button at the top-right corner.
  3. Fill in your name, email, and password — or use your Google, Apple, or Microsoft account for a one-click signup with added security.
  4. Check your inbox to verify your email address.
  5. That’s it! You’re all set to start sharing and collaborating.


Is there a trial version?

Yes, Jumpshare offers a 14-day trial for Business and Enterprise plans.

What happens once my Business Plan trial ends?

When your 14-day trial ends, you'll automatically be charged for the subscription, based on the number of users in your Business plan. However, if unfortunately, you find Jumpshare doesn't meet your requirements then you can cancel before your trial end and you will not be charged.

If you’re having trouble signing up or haven’t received your verification email, please don’t hesitate to reach out to our support team at support@jumpshare.com — We’re happy to help! 🙂